Moodora Support

We're here to help you on your emotional wellness journey

Frequently Asked Questions

How do I track my mood?

Tap the "+" button on the home screen, select your current mood emoji, optionally add a note or photo, and save. It takes just seconds!

What is a streak?

A streak counts consecutive days you've logged your mood. Building streaks helps you develop a consistent self-reflection habit and unlocks achievements.

How does the AI Coach work?

The AI Coach analyzes your mood patterns over time and provides personalized insights and suggestions. After 7 days of logging, you'll start seeing meaningful patterns.

Is my data private?

Yes! All your mood data is stored locally on your device. We don't upload your personal entries to any server. Read our Privacy Policy for details.

How do I cancel my subscription?

Subscriptions are managed through your App Store (iOS) or Google Play (Android) account. Go to your account settings in the respective store to manage or cancel your subscription.

How do I restore my purchase?

Go to Settings > Restore Purchases. This will restore any active subscriptions linked to your App Store or Google Play account.

Can I export my data?

Yes! Go to Settings > Data Management > Export as CSV to download all your mood entries.

Still need help?

Our support team typically responds within 24 hours

moodora.app@gmail.com